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Table 1 Urgency levels in the Danish index for emergency care [23, 25]

From: Is non-conveyance solo-ambulances a useful mean to meet the increasing demand for emergency medical services in Denmark?

Urgency level

Description

Response

A - Acute

Acute situation assessed as potentially life-threatening

Immediate response during emergency call

B - Urgent

Urgent situation, but not assessed as acute life threatening

Dispatched within 30 min. of emergency call

C - Scheduled

Non-acute situations, but with need for observation and treatment in ambulance

Dispatched within 1–2 h of emergency call

D - Supine transport

Transportation while lying down, without need for observation or treatment

Planned response

E - Other services

Other help such as taxi, directing to other healthcare services, advice, etc.

No response