Individual level | Interpersonal level | Institutional level | Community level | Policy level |
---|---|---|---|---|
Knowledge about AI • Lack of education programs [37, 56, 87, 88] • Lack of knowledge [32, 42, 52, 55, 59, 69, 71, 76, 80, 83, 87, 89, 90] • Time constraint for education [37, 39, 40] • Age of healthcare professionals [39] Attitude towards profession • Fear of job replacement [32, 38, 48, 91] • Fear of dependency, overreliance, loss of competency [30, 58, 61, 69, 73, 76] • Job requirements [58] Working with AI • Conflict of opinion [92] • Information used by AI is not up to date [30] • Increased workload [31, 32, 38, 61] Other • Overloaded by technology [31] | Implication of relationships to patients • Impact on doctor-patient relationship [31, 36, 45, 46, 52, 76] • Communication with patient [29, 82] • Lack of human touch [30, 32, 46, 47, 52, 77, 78, 82, 83] • AI disclosure to patient [30] • Patient compliance depends on useability [43] | Medical decision making in clinical setting • Reliability (AI not up to date, trust issues) [30, 69, 76, 93] • Clinical errors [30, 31, 38, 40, 46, 52, 55, 81, 84, 85] • Decreased sensitivity/specifitity [61] • Inability to account for patient diversity, complex or controversial cases, context [29,30,31,32,33,34,35, 48, 52, 55, 61, 76, 83] • Limitation of programming scope [32, 83] • Inadequacy in specific contexts [46] Organizational readiness • Lack of responsible personnel (Chief Officer or Office) [87] • Lack of organisational support [37] • Lack of funding [42] • Compatibility of treatment methods and digital systems [62] Organizational costs • Implementation costs [37, 39, 54, 75, 94] • Education and training [83] | Healthcare organizations • Dehumanization of healthcare [29, 47] • Commercial interests [37, 38, 45] • inappropriate use by insurance companies [69] Research and development • Lack of transparency in research, development and validation [33, 36, 38] • Bias in training data (e.g. color of skin) [38] | Healthcare system issues • Divestment of healthcare to large technology companies [65] • Lack of adequate reimbursement models [31] Equity issues • Health inequalities [32, 61] • Inequitable healthcare quality due to AI use [38] Legal issues • Unclear responsibility [41, 65, 86] • Liability and accountability [30, 31, 61, 65, 70, 76, 80] • Security and privacy (data) [30, 38, 45, 46, 52, 65, 76, 91] |